Terms & Conditions
1. Legal
1.1. Anyone taking driving lessons must be in the possession of a valid South African learner’s license appropriate for the type of course they are booking as well as meet the South African medical and eyesight requirements.
1.2. Fees include insurance cover for the vehicle whilst you are driving the schools vehicles providing, that you are properly licensed to drive and are accompanied or under direction of the instructor or on your practical driving test.
1.3. Should the learner be involved in an accident while under Polka Dot Driving School instruction, the learner will be responsible for paying an excess reparation fee of R 3 000.00. In the case where the learner is not at fault, this amount will be credited once the insurance company has credited Polka Dot Driving School.
1.1. Anyone taking driving lessons must be in the possession of a valid South African learner’s license appropriate for the type of course they are booking as well as meet the South African medical and eyesight requirements.
1.2. Fees include insurance cover for the vehicle whilst you are driving the schools vehicles providing, that you are properly licensed to drive and are accompanied or under direction of the instructor or on your practical driving test.
1.3. Should the learner be involved in an accident while under Polka Dot Driving School instruction, the learner will be responsible for paying an excess reparation fee of R 3 000.00. In the case where the learner is not at fault, this amount will be credited once the insurance company has credited Polka Dot Driving School.
2. Payment
2.1. Individual lessons or blocks of six, twelve or eighteen lessons are payable in full prior to starting the first lesson.
2.2. The start of action of learner packages will only occur on complete payment of the learner package.
2.3. All fees (Courses and lessons) are payable by cash or via electronic transfer. Once lesson fee/balance is paid there is no cancellation.
2.4. Fees are subject to change without prior notice.
2.1. Individual lessons or blocks of six, twelve or eighteen lessons are payable in full prior to starting the first lesson.
2.2. The start of action of learner packages will only occur on complete payment of the learner package.
2.3. All fees (Courses and lessons) are payable by cash or via electronic transfer. Once lesson fee/balance is paid there is no cancellation.
2.4. Fees are subject to change without prior notice.
3. Refunds
3.1. Lesson and course fees are non-refundable. (Refunds will only been given in exceptional circumstances, for example, if the instructor is unable to provide the service originally booked by the pupil). Deposits are non-refundable.
3.2. Your progress/appointment card is also your receipt and must be brought to each lesson.
3.3. All lessons must be completed within 6 months of booking. (Three months if less than 10 hours).
3.1. Lesson and course fees are non-refundable. (Refunds will only been given in exceptional circumstances, for example, if the instructor is unable to provide the service originally booked by the pupil). Deposits are non-refundable.
3.2. Your progress/appointment card is also your receipt and must be brought to each lesson.
3.3. All lessons must be completed within 6 months of booking. (Three months if less than 10 hours).
4. Tests
4.1. Our driver instructors are competent in understanding the requirements for passing a drivers license. Instructors will only allow
students to do the driver’s license once they feel that the student is competently ready to do so.
4.2. Tests, although paid for by the candidate are not guaranteed at the end of hours booked. If the standard of driving REQUIRED
BY THE INSTRUCTOR for the practical test has not been reached, extra hours will need to be booked, paid for and instruction
given before the candidate is taken for test. (Instructors discretion).
4.3. The school/instructor cannot be held responsible for tests cancelled by the traffic department for any reason.
4.1. Our driver instructors are competent in understanding the requirements for passing a drivers license. Instructors will only allow
students to do the driver’s license once they feel that the student is competently ready to do so.
4.2. Tests, although paid for by the candidate are not guaranteed at the end of hours booked. If the standard of driving REQUIRED
BY THE INSTRUCTOR for the practical test has not been reached, extra hours will need to be booked, paid for and instruction
given before the candidate is taken for test. (Instructors discretion).
4.3. The school/instructor cannot be held responsible for tests cancelled by the traffic department for any reason.
5. Complaints
Complaints must be made in first place to the instructor concerned. If the matter cannot be resolved with the instructor, you may contact the office by phone during normal office hours or in writing within 21 days of the incident you are complaining about. We will endeavor to resolve the situation within 5 days of hearing from you.
Complaints must be made in first place to the instructor concerned. If the matter cannot be resolved with the instructor, you may contact the office by phone during normal office hours or in writing within 21 days of the incident you are complaining about. We will endeavor to resolve the situation within 5 days of hearing from you.
6. General
6.1. Teaching hours are :
*Monday to Friday - 07:00 - 17h00
*Saturday - 08.00 - 16h00
Subject to availability.
6.2. Polka Dot Diving School will travel to your house to pick you up for instruction free of charge. This however is limited to a maximum of 30km’s from the instructor’s residence. After 30km, an amount of R50.00p/20km's will be charged.
6.3. All instructors are employed under Polka Dot Driving School. The instructor is responsible to Polka Dot Driving School for your tuition, their conduct and condition of their car.
6.4. We will endeavor to make available the same instructor and car for your driving lessons and driving test, but the school retains the right to alter either if the situation so warrants.
6.5. The school/instructor retains the right to refuse or terminate lessons should they feel it necessary due to your conduct, if you are perceived to be unfit to drive through ill health or under the influence of drugs (prescribed or illegal) or alcohol.
6.6. Any changes made to a course once booked will incur an administration fee of R50. Changes to test dates will be dependent on the availability of the car and instructor, therefore the availability of both will need to be confirmed before changes are made to avoid cancellations cost being incurred by you. The school cannot be held responsible for any loss of fee due to test dates being changed without the consent of the instructor.
6.7. 48 hours notice must be given if you wish to change or cancel a lesson booked with your instructor. Lessons not cancelled within 48 hours must be paid for.
6.1. Teaching hours are :
*Monday to Friday - 07:00 - 17h00
*Saturday - 08.00 - 16h00
Subject to availability.
6.2. Polka Dot Diving School will travel to your house to pick you up for instruction free of charge. This however is limited to a maximum of 30km’s from the instructor’s residence. After 30km, an amount of R50.00p/20km's will be charged.
6.3. All instructors are employed under Polka Dot Driving School. The instructor is responsible to Polka Dot Driving School for your tuition, their conduct and condition of their car.
6.4. We will endeavor to make available the same instructor and car for your driving lessons and driving test, but the school retains the right to alter either if the situation so warrants.
6.5. The school/instructor retains the right to refuse or terminate lessons should they feel it necessary due to your conduct, if you are perceived to be unfit to drive through ill health or under the influence of drugs (prescribed or illegal) or alcohol.
6.6. Any changes made to a course once booked will incur an administration fee of R50. Changes to test dates will be dependent on the availability of the car and instructor, therefore the availability of both will need to be confirmed before changes are made to avoid cancellations cost being incurred by you. The school cannot be held responsible for any loss of fee due to test dates being changed without the consent of the instructor.
6.7. 48 hours notice must be given if you wish to change or cancel a lesson booked with your instructor. Lessons not cancelled within 48 hours must be paid for.
7. Disclaimer
Polka Dot Driving School, its instructors, employees and affiliates will not be held responsible for any losses whatsoever in the nature of, but not limited to, death, personal loss, loss of property, disability (temporary or permanent) etc.
8. Personal Property
Polka Dot Driving School accepts no liability for personal property that is left in any training vehicle.
9. Cellular Phones
Learners should ensure that cellular phones are switched off, prior to entering the tuition vehicle, for safety reasons. Due to South African traffic laws it is illegal to talk on a cellular phone without a hands free kit whilst the vehicle is moving.
Polka Dot Driving School, its instructors, employees and affiliates will not be held responsible for any losses whatsoever in the nature of, but not limited to, death, personal loss, loss of property, disability (temporary or permanent) etc.
8. Personal Property
Polka Dot Driving School accepts no liability for personal property that is left in any training vehicle.
9. Cellular Phones
Learners should ensure that cellular phones are switched off, prior to entering the tuition vehicle, for safety reasons. Due to South African traffic laws it is illegal to talk on a cellular phone without a hands free kit whilst the vehicle is moving.